By using Levlr, you agree to these terms. If you are using Levlr on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these terms.
These Terms of Service ("Terms") govern your access to and use of the Levlr platform, including the website at levlr.io, the application at app.levlr.io, the API, and all related services (collectively, the "Service"), operated by Levlr ("we", "us", "our").
Please read these Terms carefully before using the Service. If you do not agree to these Terms, do not access or use the Service.
Levlr provides AI-powered procurement analysis tools for the construction industry. The Service includes bid leveling, document comparison, contract review, RFQ generation, PM contract summary, and related features.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify registered users of material changes to the Service via email.
The Service is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure access to the Service at all times.
To access certain features, you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate and complete information when creating your account and keep this information up to date. You may not use another person's account without their permission.
You must notify us immediately at [email protected] if you suspect unauthorised access to your account. We are not liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable precautions to protect your credentials.
Free tier accounts are limited to one account per individual. Creating multiple accounts to circumvent usage limits is a violation of these Terms and may result in termination of all associated accounts.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to suspend or terminate accounts that violate these restrictions, without notice and without refund.
You retain full ownership of all documents, data, and content you upload to the Service ("Your Content"). These Terms do not grant us any ownership rights in Your Content.
By uploading documents to the Service, you grant us a limited, non-exclusive, non-transferable licence to process Your Content solely for the purpose of delivering the analysis results to you. This licence terminates immediately upon completion of the analysis. We do not retain copies of uploaded documents.
You represent and warrant that: (a) you have all necessary rights to upload Your Content to the Service; (b) Your Content does not violate any law or third-party rights; and (c) you are authorised to share any confidential or commercially sensitive documents with a third-party processor under any applicable confidentiality obligations.
We are not responsible for verifying that you have the right to analyse any particular document. If you are subject to a confidentiality agreement covering documents you wish to analyse, it is your responsibility to ensure that sharing those documents with our Service is permitted.
AI analysis is not legal or professional advice. Levlr's output is an analytical aid to support human decision-making. It is not a substitute for advice from a licensed attorney, quantity surveyor, or other professional.
The Service uses large language models to analyse documents and generate structured output. While we work hard to ensure accuracy, AI analysis can contain errors, omissions, or misinterpretations — particularly with non-standard document formats, ambiguous language, or documents outside the scope the models were designed for.
You acknowledge that:
The Free tier is provided at no charge and is subject to the usage limits described on our Pricing page. We reserve the right to modify Free tier limits at any time with 30 days' notice.
Pro and Team subscriptions are billed monthly or annually in advance, as selected at checkout. All prices are in USD unless otherwise stated. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.
Annual plan payments are non-refundable except as described in the refund section below. Annual plans auto-renew at the end of each 12-month period unless cancelled at least 7 days before the renewal date.
If you are dissatisfied with the Service within the first 14 days of your first paid subscription, contact us at [email protected] for a full refund. After 14 days, refunds are at our discretion. We do not provide prorated refunds for mid-cycle cancellations on monthly plans.
We will give at least 30 days' notice of any price increases. Price changes take effect at your next renewal date.
Prices shown do not include applicable taxes. You are responsible for any sales tax, VAT, GST, or similar taxes applicable to your purchase.
The Service, including its code, design, AI models, prompts, workflow logic, and all related intellectual property, is owned by Levlr or its licensors and is protected by copyright, trade secret, and other applicable laws. Nothing in these Terms transfers any ownership of our intellectual property to you.
If you submit suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose, including incorporating it into the Service, without any obligation to you.
As stated above, you retain full ownership of Your Content. The AI analysis output generated from Your Content is also yours — we make no claim to the results generated from your documents.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LEVLR, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO LEVLR IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Levlr and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.
You may cancel your account at any time from your account settings or by emailing [email protected]. Cancellation takes effect at the end of your current billing period for paid subscriptions. Cancellation of a Free account takes effect immediately.
We may suspend or terminate your account, with or without notice, if: (a) you violate these Terms; (b) we are required to do so by law; (c) we reasonably believe your use poses a security risk; or (d) you engage in fraudulent or abusive behaviour.
Upon termination, your right to access the Service ceases immediately. Saved analysis sessions and project history will be deleted within 30 days of account closure. These Terms survive termination to the extent necessary to enforce our respective rights.
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Before initiating any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
If informal resolution fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in English. Each party bears its own legal costs unless the arbitrator determines the claim was frivolous.
Class action waiver: You agree to resolve disputes with us individually, and waive any right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property or confidentiality obligations.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Levlr regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, internet outages, or third-party service provider failures.
We may update these Terms from time to time. We will notify registered users by email at least 14 days before material changes take effect. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the new Terms.
For questions about these Terms:
Levlr · levlr.io · Terms of Service · Effective March 1, 2026